Reporting a Smoke, Dust or Odor Complaint
you smell a strong odor or see a lot of dust or smoke in your
neighborhood, think of ways to describe the emissions and try to
identify their source.
Report the problem to
accepts air quality complaint calls 24 hours a day, 7 days a week.
During business hours (7 a.m. - 5:30 p.m., Tuesday through Friday) your
call is answered by an attendant. During non-business hours an
automated voice system will prompt you for the following information:
Describe the air quality problem.
time the air quality incident occurred and whether it is continuing at
the time of your call.
Whether you have experienced this type of air quality problem in the
The wind direction, if known.
The name and address of the alleged source and the type of operation, if
Your name, address, and phone number.
information is kept strictly confidential. Although we accept
complaints from anonymous callers, inspectors cannot contact such
callers for additional details or to advise them of findings, if any,
from follow-up investigations.